Term and Conditions

1. Agreement Scope

These Terms and Conditions (“Terms”) govern your use of the SHARNA RICHARDSON LTD website (the “Website”), our services, and the purchase of our products. By accessing or using the Website, placing an order, or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our Website or services.

2. Use of the Website

2.1 Permitted Use

You may use the Website for personal, non – commercial purposes only. This includes browsing our product catalog, placing orders, and interacting with our customer support.

You must comply with all applicable laws, regulations, and rules when using the Website.

2.2 Prohibited Use

You may not use the Website to engage in any illegal activities, such as fraud, money laundering, or the sale of prohibited items.

Do not attempt to interfere with the normal operation of the Website, including hacking, spamming, or using automated scripts to access the site.

You are not allowed to reproduce, distribute, modify, or create derivative works of any content on the Website without our prior written permission.

3. Product Descriptions and Availability

3.1 Accuracy of Descriptions

We make every effort to accurately describe and depict our products on the Website. However, product colors may vary slightly due to differences in monitor settings, and minor variations in product details may occur.

We reserve the right to correct any errors or inaccuracies in product descriptions, prices, or availability information at any time without prior notice.

3.2 Product Availability

Product availability is subject to change. In the event that an item you ordered is out of stock, we will notify you as soon as possible and offer you the option of a substitute product, a backorder, or a full refund.

4. Pricing and Payments

4.1 Pricing

All prices displayed on the Website are in British Pounds (GBP) and include Value Added Tax (VAT), where applicable. Prices are subject to change without notice, but the price charged for an item will be the price in effect at the time you place your order.

Any discounts, promotions, or coupon codes are subject to the specific terms and conditions associated with them. We reserve the right to modify or cancel any promotion at any time.

4.2 Payment Methods

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), debit cards, and PayPal. Your payment information is processed securely, and we do not store your full credit card details on our servers.

By providing your payment information, you represent and warrant that you are authorized to use the payment method and that the information provided is accurate and complete.

5. Order Placement and Fulfillment

5.1 Order Confirmation

When you place an order, you will receive an order confirmation email containing details of your order, including the products ordered, quantity, price, shipping address, and estimated delivery date. This email is only an acknowledgment of your order and does not constitute our acceptance of the order.

Our acceptance of your order occurs when we ship the products to you, at which point a contract is formed between you and us.

5.2 Delivery

We will make every effort to deliver your order within the estimated delivery time provided at checkout. However, delivery times may be affected by factors beyond our control, such as shipping carrier delays, customs clearance (for international orders), and unforeseen circumstances.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your delivery on the shipping carrier’s website.

6. Intellectual Property

All content on the Website, including text, images, logos, trademarks, product designs, and software, is the property of SHARNA RICHARDSON LTD or its licensors. You may not use, reproduce, distribute, modify, or display any of our intellectual property without our prior written permission.

Our trademarks and logos may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any way that disparages or discredits us.

7. Limitation of Liability

To the fullest extent permitted by law, in no event shall SHARNA RICHARDSON LTD or its affiliates, officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website, our services, or the purchase of our products.

Our total liability to you for any claim, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount you paid for the products or services giving rise to the claim.

8. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes, controversies, or claims arising out of or in connection with these Terms or your use of the Website or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.